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Frequently asked questions

that we can gladly answer

We offer different payment methods: all credit cards, check, Zelle transfer or a financing plan.

It is recommended to check twice a year; one service during Spring focusing on the cooling system and the other service during Fall focusing on the heating system. Between those services you should replace the air filter every month, especially if you have pets as hair can clog the filter faster.

It depends on personal preference, but the ideal temperature is between 70-78 degrees Fahrenheit. You should balance comfort and energy savings by maximizing energy efficiency, turning your thermostat up or down by 8 degrees while you’re away from your home can help reduce your heating and cooling costs.

The most common systems are the gas system and the heat pump. Each system has its characteristics and advantages. It depends on many factors such as the climate of the area you live in, personal preference, compatibility, and current system setup. A heat pump is very efficient for mild climate and works with electricity; a furnace is very efficient for very cold climates and works with natural gas.
Ideally, you should be advised by an HVAC expert who can inspect your home and find the best solution for your home.

The main thing is to have preventive maintenance services, so it can be guaranteed that the system works in optimal conditions throughout the year. The simple fact of having an old filter full of debris and dirt can lead to an air blockage that reduces the operating capacity of the entire system by up to 40%. That is why it is recommended to change the filter every month in addition to hiring an air professional to perform two annual services, where he can check other parts of the system and detect failures such as leaks, rust, rot, soot, frayed wires and corroded electrical contacts.
It should be considered that the equipment has an average lifespan of 12 years, after this period the efficiency of the system drops, and it may begin to present failures.

Most air conditioning units produce a low-level hum, and this is normal. However, if the sound is louder than usual, there may be an issue. There are different sounds depending on the problem, it can be a damaged fan motor, the compressor, the relay, a failing thermostat, among others. It is best to contact an expert as soon as possible to have the unit checked and repaired. We advise taking a video and sending it to the contractor so that he can detect the problem by listening to the type of noise.

An analysis must be done to determine the tons of AC and the BTUs of heating that your house needs. This is determined by the following factors: Square footage, climate zone, Ductwork, number of rooms in the house, number of people using the space, natural shade or sunlight, number and style of the windows.
It is important that the contractor does an inspection to choose the right size because if it is too small it will not be efficient in cooling or heating the house, or on the contrary if it is too large it will cool/heat the house very quickly causing the system to shut down often.

A HVAC equipment has an average lifespan of 12 years, after this period the efficiency of the system drops, and it may begin to present failures. By lowering its efficiency, it will begin to work with greater effort and there may be an increase in the energy bills.

You must enter the official page of the purchased equipment brand, where you must enter the data that is requested step by step. Here´s our partners direct link:

All machines have a sticker with the manufacturing information. For the indoor unit, you can find it on the front and there you´ll see the MODEL and SERIAL NUMBER among other information. The outdoor unit has the sticker in one of the corners on the back, also with the MODEL and SERIAL NUMBER details.